These programmes would not be offered as a single on-line purchase if there was an absolute need for external presentation or a costly and time consuming Trainer Training process.It has been successfully self driven in a number of sites even by non-trainers, such as first line supervisory staff. In some cases, senior management without prior training, have effectively delivered the programme. Experienced trainers should have no difficulty in being able to present it, especially if it is customised and incorporated into current training. The manual has been written in such detail, that a close study of the content obviates the need for prior training.